Tech was on time and was very thorough. He explained all steps of the job, tested the applicable operating parts, tested the systems and gradually eliminated areas until the problem was isolated. The use of test SOPs gave a feeling of both confidence and demonstrated a high level of professionalism and competence on the part of the Service Technician. He explained how the 24hour service worked. We will definitely use Mr. Dan’s again for both plumbing and HVAC needs in the future.
Mr. Wood – Oxford
Derek was friendly, knowledgeable, professional and efficient… Derek is a hard worker and provided excellent service.
Mr. Fowle – Piedmont
You can choose a different plumber but you do so at your peril. The folks at Mr. Dan’s are professional, courteous and always give options and advice in advance of getting started so everyone is on the same page and there are no surprises when the invoice comes due. Call them first before you call them to fix what the other guys messed up.
Ms. Trice – Talladega
Jeremiah was polite, knowledgeable and respectful. He professionally advised me on options available to renew piping in my home. Mr. Dans plumbing will be conducting a full replacement of water lines and drain pipes etc. next week due to Jeremiahs expert advise. The fast and professional service was much appreciated.
Ms. Both – Oxford
This technician is awesome. It’s that simple. He is very good at his job, and takes pride in his work. I highly recommend him to anyone any time. It was a real pleasure to have him and the technician that accompanied him to do this whole house plumbing job. He knows his job, he knows his materials, he knows and understands customer care and how important the customer is. So we really like the quality of his work, we like his professionalism, and his manors, he gets a 5 star rating from my family.
Mr. Dorries – Piedmont
Jeremiah and his partner were very respectful, on time, and knowledgeable. Laid out all my options for me with no pressure on choosing one. I would definitely recommend them and will definitely use them in the future!
Mr. Chandler – Anniston
The guys were so great! Very thorough and professional. They spoke to me in terms that I understood and there was no pressure to make any decisions today. We will always call Mr. Dan’s!
Mr. & Mrs. Bohannon – Anniston
Matthew and Derek were wonderful. Very friendly, very informative and very respectful. I was very pleased with the service they provided. Thank you so much and highly recommend.
Ms. Payne – Anniston
As always, the Mr. Dan experience is awesome! Professional, courteous, knowledgeable, experienced…all of the technicians I’ve dealt with fit this description. Special thanks to Tony for fixing my leak and installing cut-off in the heat and humidity of an Alabama summer!! From top to bottom, this business is how it should be in all businesses.
Nathan pulled it together and we are back in business. Very methodical worker and considerate as to keeping customer informed and allowing for our input. Of course, we follow the lead of the expert. Very satisfied with the new pump installation. Nathan has the makings for an exceptional technical expert. Many, thanks to Pearl. She has become our “Go to Gal” when we need the support. She is what every manager needs – A performing wing man!!! She gets the job done!!!!!
Mr. & Mrs. Escalfullery – Oxford
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